Description
With Microsoft 365 Family you and the people you share with can:
Key benefits
It’s possible to run your life like a pro with the latest AI-powered apps, 1 TB of cloud storage per person, advanced security, and more, all in one convenient subscription.
Premium value included
Word
Excel
PowerPoint
OneNote
Outlook
Teams
OneDrive
Editor
Microsoft Defender
Polish your ideas
Elevate your content with smart suggestions in Microsoft 365. Built-in features offer recommendations that can help you and your family create, polish and perfect with ease. Create great looking documents in just a few clicks. Smart formatting, font and style suggestions help to make your document almost as unique as you are – effortlessly. Whether on paper or out loud, learn to express yourself clearly and confidently with built-in tools that help you fine-tune your writing and speaking skills.
Optimise your devices
Make mundane tasks easier with Microsoft 365. Seamless storage makes it easy to save what you want, access it anywhere and easily share with anyone. From phone to laptop and desktop to tablet, Microsoft 365 works across the devices you and your family use every day. Designed to meet your needs, built-in accessibility features help you achieve your goals in whatever way works best for you.
Safeguard your peace of mind
Easily protect what’s most important with Microsoft 365. Stay safer online and keep your data and devices secure while you and your family surf the web with Microsoft Defender. Documents, photos and videos saved in OneDrive are accessible on any device. Seamlessly manage your various email accounts, calendars and contacts in Outlook and get automatic attachment scanning and link checkingFootnote2 so potential email threats are found before you click.
Additional benefits and services
Recommended for families or small groups
Share all the benefits of Microsoft 365 with up to five other people. Sharing means that each person has the flexibility to use their own apps and cloud storage on multiple PCs, Macs, iPhones, iPads and Android phones and tablets. (iOS and Android require separate app download.)
Personal data and device protection
Each person can easily manage their digital security and stay ahead of online threats with Microsoft Defender advanced protection for their favourite devices.
Powerful productivity apps
Word, Excel, PowerPoint and OneNote are included for each person to collaborate in real time and work offline. Get design, writing and speaking suggestions in each app. Plus, access an extended collection of royalty-free creative content, including templates, stock photos, icons and fonts.
Advanced spelling, grammar and writing assistance
Write with confidence across documents, email and the web with features that help strengthen your and your family’s spelling, grammar and style with Microsoft Editor.
Applications are always up to date
With a Microsoft 365 Family subscription, every person gets innovative new features and updates as soon as they are released, so everyone is always working with the latest and the greatest.
Publisher (PC only)
Create everything from simple greetings cards and labels to professional newsletters and posters.
All-day Microsoft Teams video calling
Every person can join group calls and talk for up to 30 hours with up to 300 people with Microsoft Teams.
Up to 6 TB of cloud storage (1 TB per person)
Each person you share the subscription with gets 1 TB (1,000 GB) of secure storage for their files, photos, videos, emails, and more. And everyone can easily manage their storage at any time, on any device.
Secure photo and file storage
Each person can securely save their photos and files in their own personal OneDrive with built-in file recovery. Access files across devices. (OneDrive files can be recovered for up to 30 days after malicious attacks, file corruption or accidental deletions and edits.)
Ad-free, secure email
Every person can use Outlook to manage multiple email accounts, calendars, to-do lists and contacts, and get built-in security tools that keep their information protected. (The security features apply to @outlook.com, @hotmail.com, @live.com or @msn.com email addresses.)
Video editor with premium filters and effects
Create and edit beautiful videos with ease using Clipchamp’s robust tools, intuitive controls, templates and an extensive stock library. (Templates are only available in English.)
Microsoft support
We’ve got your back with Microsoft 365 and Windows 11 technical support readily available through chat or by phone to assist whenever you and your family need help.
Access (PC only)
Easily create and manage databases for projects, large or small.
60 minutes of Skype calls
Keep in touch with friends and family on their mobile phones or landlines with 60 minutes of Skype calling per month. (60 monthly minutes. Skype account required. Excludes special, premium and non-geographic numbers. Calls to phones are for selected countries only. Skype minutes available in selected countries and require activation. Exclusions apply. See microsoft365.com/info)
Estimate shipping for orders under £50
Refund Policy
Returns
Our policy lasts a total of 28 days 14 days from receipt to notify us of your return and 14 days from that notification for you to return the item. If 14 days have passed since receipt of your purchase, unfortunately we can’t offer you a refund or exchange, due to change of mind. If you notify you wish to return a product within this 14 day period, you have a further 14 days from that notification period to return that item to us for a refund. If you think your item is faulty then please get in touch and we can discuss the issues and arrange appropriate action.
To be eligible for a change of mind return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with untampered seals. Original P&P cost is not refunded.
Hazardous materials, or flammable liquids or gases and custom built orders are also exempt for return due to change of mind.
Additional non-returnable items:
- Gift cards
- Software, be it physical, downloadable or media-less.
- Items that have been damaged or misused by the customer
- Certain static sensitive devices where the strict policy of installation has not been adhered to.
- PC Systems and Laptops, CPUs, HDDs and System Memory or other hardware where the seal has been broken, and the software has been set-up or registered (Faulty items not included). The registration of an operating system means that you accept the digital goods and the hardware they run on entirely.
- Personalised/custom orders returns will only be accepted if item is faulty. We may refer you to the manufacturers website if the return request is after our initial return period.
- Any sealed item, where the seal/cellophane has been broken or the contents used or tampered with.
Please do not send your purchase back to the manufacturer, unless we specifically ask you to.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts or broken seals, for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within a few days, but can vary depending on payment processor. We will not issue credit to a different card or offer a cash/bank transfer equivalent.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@dazzletech.co.uk.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. We are happy to replace/exchange the item or give credit for the equivalent amount.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@dazzletech.co.uk and send your item to: Unit 54 Imex Trading Estate, Upper Villers Street, WOLVERHAMPTON, WV24XA, United Kingdom.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
Shipping
To return your product, you should mail your product to:
Please do not send an item back before contacting us about your return.
Change of mind shipping costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping, if applicable will be deducted from your refund.
Faulty goods shipping
We will provide you with a shipping label, or provide you with a refund of reasonable shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
Items will be tested upon return and a refund will be issued within a maximum of 14 days from receiving your return. If the item is tested to be not faulty, a testing fee of £15 plus VAT may apply. If your item is tested to be in good working order you will need to pay the testing fee, plus the return postage of the item within 14 days. After 14 days the item may be disposed of.
Items returned opened/damaged by user
If an item is returned that is not in its original condition, damaged or has items missing we may deduct a percentage of the refund to cover this. We will contact you to explain this before we proceed with the return.
Warranty/Guarantee
The warranty/guarantee on our products varies from manufacturer to manufacturer. We offer a minimum of 12 months warranty on IT equipment. This is extended to 3 years in some cases. Please see the item description for more details. (excluding refurbished, clearance and sale items.) The warranty may be a return to base, eg. you return the product to us for repair/replacement. Or it may be a on-site warranty which means that the item is repaired or replaced directly at your home or premises. See item description for clarification.
Consumable products such as electronic components and incandescent lamps are not covered by a warranty, however should a quality problem arise we will make sure that your reasonable expectations are met.